Confidently navigate your NDIS journey with personalised support that connects, empowers, and delivers

No matter your situation, our Support Coordinators are here to walk with you — ensuring your supports are effective, empowering, and truly person-centred.

  • At Lumin Care, our Support Coordination service is designed to make your NDIS plan work for you. Whether you need help understanding your funding, finding the right providers, or navigating complex challenges, our experienced team offers the right level of support to match your goals and circumstances. We work alongside you to build capacity, simplify the process, and ensure your supports align with what matters most in your life.

Our Support Coordination Includes:


Plan Understanding & Management

  • Help to understand and implement your NDIS plan

  • Guidance on navigating the NDIS portal and managing your budgets

  • Support with setting and reviewing your NDIS goals

  • Assistance with service agreements, bookings, and monitoring service delivery

  • Help preparing for plan reviews and maximising the value of your funding


 

 Service Coordination

  • Connect you with the right supports—NDIS, mainstream, community, and informal

  • Coordinate multiple providers to ensure consistent, high-quality service delivery

  • Liaise with your providers to align services with your goals

  • Advocate on your behalf to resolve issues or service gaps

  • Identify opportunities for improved outcomes through better collaboration


 

Capacity Building

  • Build your skills to manage supports more independently over time

  • Encourage self-advocacy, informed decision-making, and choice

  • Develop problem-solving strategies for daily and long-term challenges

  • Support in building confidence and taking control of your plan


 

Community Engagement

  • Assist in finding and participating in social, educational, and vocational activities

  • Connect you with opportunities that promote inclusion and independence

  • Provide transport coordination to appointments, services, or community events

  • Help access training or skill-building programs that align with your interests


 

Complex Support (Specialist Coordination)

For participants with more complex needs or in high-risk situations:

  • Manage and monitor services during crisis or major transitions

  • Develop individualised crisis and risk management plans

  • Coordinate supports across multiple sectors like health, housing, justice, or child protection

  • Advocate for plan adjustments and ensure appropriate safeguards are in place

  • Collaborate with clinical professionals and allied health teams to support stability

our working process

Get started in just 4 steps

make an enquiry

Feel free to reach out and make an enquiry. We're here to assist you.

01

Create a NDIS plan

Let's craft a personalized NDIS plan to address your specific needs.

02

Start exceptional care

Start your journey with us, where we prioritize your exceptional care.

03

Transition Support

We'll support you through the entire moving process, ensuring a smooth transition to your new home.

04